Copyright 2004-2007
Maria Stella & MacKenzie Peter
Comerica Park 2004
Tigers Game
CONTACT US
Thank you for visiting our web-site.  We hope that you have enjoyed your time on our site.  We hope that you had
time to check out some of the informational pages such as:  the Recommended Reading page, the Calendar of
Events page, or the 10 Steps to a Successful Time-Out.  We make updates and add new information often. If you
have any questions or comments, please contact us at: customerservice(AT)timeoutmom.com.
(Note: replace (A) with the @ symbol - written this way due to horrible horrible spambots that locate anytime the @ symbol is
used and fill your inbox with hundreds of spam each day ! Ugh !)


ABOUT US
TimeOutMom.Com is a resource site for moms to help them with the most important job in the world - being a mom !  
We have over 100 pages of information on Balancing Work & Family, Creating Family Traditions, Calendar Fun
Local Family Events, Parenting Conferences, and Mom Conferences, How to Coordinate School Time, Successful
School Fundraising, Starting a Mom Owned Business, and much more.

TimeOutMom.Com also supports moms in their efforts to spend more time with their children by selling unique and
creative products Made by Moms for Moms.  Our signature shirt and first item we ever sold is our "Moms Rock" shirt
celebrating our pride in Motherhood.  We now have over 200 items made by 20 different local moms that we
collectively market and sell at our online store, parenting conferences, and festivals throughout the United States
and Canada.

We specialize in creating products for families and custom items such as:  name bracelets, custom colorized ceramic
tiles, shirts with any name or design in rhinestones, beautiful little girl alligator clip hair bows, hand-made and
embellished baby onesies, adorable Time-Out Animals, Moms Rock shirts, Dads Rock shirts, Girls Rock shirts, and
so much more.


UNITED STATES AND CANADIAN ORDERS
We ship out orders for the United States from the United States.  We ship out orders for Canada from Ontario,
Canada.  All orders are processed in United States Dollars.


RETURNS / EXCHANGES
Items must be returned within 14 days of the shipping date unworn and unused.  Items returned after 14 days, will
be subjected to a 50% re-stocking fee.  Upon receipt of a returned item, we will credit your charge card or send you
a check, minus the original shipping charges. Customer exchanges will be charged new shipping charges when
exchanged items is shipped out. *See policies on Custom Items Below.


CUSTOM ORDERS - RETURNS / EXCHANGES
Custom orders may not be returned or exchanged.  Be sure to check your order carefully before submitting, as we
make them to your specifications. We find it necessary to enforce this policy due to the highly custom nature of our
personalized and custom made products.

Custom orders may not be returned or exchanged unless the item is defective in some way.  Our custom items are
made to order.  A custom product is a special item that takes time, effort, energy, and money to create.  Some of
these custom items, such as our tiles take weeks to make from start to finish.  We are proud of our custom work.

Hand Stamping is not done by a machine, therefore, you are buying something that is handmade. Variations and
unevenness are normal. Since it is not machine made; it will not perfectly line up.  

Please note on our custom hand-stamped necklaces are fun, funky, and hand-made by Moms. Each of the letters
on our jewelry is individually hand-stamped, the lettering on the charms may not be perfectly straight or spaced.  
This is part of the charm and design of the jewelry.  No machine is used to construct any of our designs.  Because
our designs are hand-crafted, you will know that your piece is truly unique to you.

If you are in need of perfect alignment we suggest that you would be much happier with getting your items engraved
with an engraving shop that uses a machine that can line up all of your letters perfectly.


ORDERS / SHIPPING
We expect to send out your order in 7-10 business days.  Sometimes an item is popular and sells out... we do get
new t-shirts every two weeks and other products we receive on a weekly basis so we are always receiving
something.  We will notify you if an item is out-of-stock and on back-order. *Please note that custom orders may take
two weeks to be hand-made, customized, and personalized to your specifications. We will notify you of the timeframe
at the time of the order.

We do not charge your credit card until we have your order boxed up and ready to ship out.  We do not charge you
when items are out-of-stock and on back-order.  We will charge your card when the item comes in and is ready to
ship.

We always ship ground for the most economical rate.  It can take 2-7 days for a package to arrive once it has been
shipped out.   If you have special needs or accommodations please type that information in the comment section of
your checkout page and send us an e-mail.


PRIVACY POLICY
TimeOutMom does not rent, sell, or share personal information about you with other people or non-affiliated
companies.  We may from time to time send you an e-mail notifying you of an upcoming event or web-site update.


COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads,
data compilations, and software, is the property of Melissa Lierman and www.timeoutmom.com. The compilation of all
content on this site is the exclusive property of Melissa Lierman and www.timeoutmom.com, and protected by U.S.
and international copyright laws.  Dated 02-27-04.


TRADEMARKS
Melissa Lierman’s and www.timeoutmom.com’s  trademarks and trade dress may not be used in connection with any
product or service that is not Melissa Lierman or www.timeoutmom.com, in any manner that is likely to cause
confusion among customers, or in any manner that disparages or discredits Melissa Lierman or www.timeoutmom.
com.  “Moms Rock”, “Dads Rock”, "Girls Rock", "Boys Rock", "Grandmas Rock", "Grandpas Rock", “Kids Rock",
"Teachers Rock", "Teachers Rule" are all servicemarks that cannot be used without expressed written consent from
Melissa Lierman of www.timeoutmom.com.  All other trademarks, servicemarks, or images not owned by Melissa
Lierman or www.timeoutmom.com that appear on this site are the property of their respective owners, who have
given express permission to allow their products and images be displayed on this web-site.  Dated 02-27-04.

THANK YOU
Thank you for your time, support, and orders.  By using this web-site and ordering products you are supporting
women and mothers.  Enjoy your TimeOutMom products.  We are active in our community with women and
mothering organizations.  Please see a list of the organizations to which we donate our time and money to at our
Giving Back to the Community Page.